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10 April 2018 | 1:30 min read


Everyone knows the importance of good writing. It can touch your reader or move them towards you. Yet, much less frequently recognised is the ability of bad writing to achieve the reverse. Although, talk to any company director whose monthly lot it is to wade through windy reports, and you soon hear about an almost overlooked area of real corporate pain.

9 April 2018 | 1:30 min read


Running out of water, or clean air, or energy is no longer the stuff of make-believe, apocalyptic films.

It’s a harsh reality that demands real attention and clear communications.

Take the case of drought-stricken Cape Town, which has only just avoided running out of water – a problem caused by the El Nino weather pattern.

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6 April 2018 | 1:30 min read


Warning: this article contains a lot of cricketing references. If you are unsure of the meaning of any term, please Google it. I have not deliberately set out to exclude. That wouldn’t be cricket.

A lot has been intoned about the recent cricketing hoo-ha involving the Australian cricket team.

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1 April 2018 | 2:30 min read


Although it takes time for a trend to become clear, sometimes events are so overwhelming, so bizarre, it’s as though we are sleep walking into a game changing reality.

This is about data. About gossip, rumour and lies versus “truth” and “facts” – words whose very meaning have been distorted.

28 March 2018 | 1:30 min read


“Shame! shame! shame!” “Stand up, fight back!” “Your kids are going to hate you.”

Those were just some of the slogans protestors shouted at delegates attempting to enter the annual New Zealand Petroleum Conference in Wellington this week.

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26 March 2018 | 1:00 min read


Having a penchant for DIY is not that common among young men these days, especially those on big money. It should be encouraged, so good on rookie batsman Cameron Bancroft for keeping a handy supply of sandpaper about his person at all times. All the better to help out if a teammate's bat gets a splinter, say.

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20 March 2018 | 1:50 min read

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15 March 2018 | 1:20 min read


Associate Partner Marg Joiner attended the electricity sector’s annual conference this week and discovered an air of uncertainty.

With the threats of sea-level rise, more extreme weather events and energy hardship becoming a reality for some New Zealanders, those who make and enforce the rules for our energy sector are still working out what to do.

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12 March 2018 | 1:30 min read


The #MeToo and #TimesUp movements provide a salutary backdrop to the cases of inappropriate behaviour that have rocked the corporate world on both sides of the Tasman and share a common trait with reputational risk – they are a classic example of crisis contagion.

Crisis contagion is where an issue in one organisation quickly spreads across sectors becoming an industry, national, or even global outrage.

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7 February 2018 | 5:00 min read


Each year we predict the five key communications trends and issues that we think will shape the year ahead.

In 2018, we believe many organisations will face a tipping point – they need to act now or it will be too late. Successful leaders will need to boldly embrace the need for this change, while staying true to their organisation’s core values.