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13 November 2017 | 2:00 min read

Why aren’t senior executives confident in their organisation’s ability to manage a crisis?


1 November 2017 | 1:00 min read

Reputation is becoming harder to manage as businesses become more complex and diverse.

SenateSHJ’s Reputation Reality 2017 found customer dissatisfaction and employee conduct as leading risks for New Zealand organisations. In Australia, companies identified ethics and social governance as major triggers for reputation risk.

27 October 2017 | 3:30 min read | Craig Badings, SenateSHJ, and Alistair Jaque, Swaab Attorneys

20 October 2017

Serva me, servabo te *

… but if you try sometimes you might find, you get what you need

New Zealand First leader Winston Peters quoted Mick Jagger and Keith Richards’ famous lyrics in describing the coalition deal with Labour.

11 October 2017 | 2:30 min read | Thomas Skinner and Nina Schwarz

9 October 2017 | 1:00 min read

When you have been publicly accused of calling your boss a moron, it’s not a great idea to call a press conference about it.

This is particularly true when you are unable to refute the claim.

21 September 2017

Non tamen sunt ibi *

Last night’s opinion poll underscored what an extraordinary election campaign this has been.

The campaign has been like those of old, not only for the unexpected excitement and energy, but also how much of a two party race it is.

14 September 2017

Familia ante omnia *

Protest votes against the two major parties have been the mainstay of minor party support in New Zealand and under MMP it’s allowed some of them to play a significant role.


13 September 2017 | 2:00 min read

Reputation is essentially the sum of others’ perceptions. The nebulous and hard to measure nature of the asset leads many companies, particularly those with strong balance sheets and robust value propositions, to neglect investing in it.


7 September 2017 | 2:30 min read

7Eleven. Ardent Leisure. Seven West Media. And just a few weeks ago, Commonwealth Bank.