SenateSHJ and Powerco have worked closely on several crises including a series of tornadoes, storms and lightning strikes cutting power to thousands of Taranaki homes.
Approximately 7,000 Powerco consumers across the region were affected by the tornadoes.
Our response was swift, positioning SenateSHJ staff at the scene, proactively liaising with the media, launching an 0800 number for affected customers, and posting updated information on Powerco’s website daily.
More than 120 Powerco staff and contractors helped in the restoration effort. The approach was so successful we were called in to do it all again five days later when gale-force winds ripped through Coromandel, at the top of the North Island.